3 BASIC SITUATIONS IN WHICH YOU’LL FACE ANOTHER PERSON’S ANGER DIRECTLY:
- You are in a stronger position than the other. For example, you are the boss, and one of the many employees you have is angry.
- You and the angry person are approximately equal in strength. Either your spouse, adult relative, friend or neighbor is angry.
- The angry person is in a stronger position than you are. You’re the employee, for example, and the angry person is your boss.
Simple enough, except that in each of the three, your need to dispel the other person’s anger may be great, moderate, or non-existent. You may believe that the other person’s anger is highly justified somewhat or not justified at all. And the situation may be one that can be corrected, can be partly corrected, or is finished matter than cannot now be changed.
One of the winner’s most essential abilities is to be able to accept and resolve another person’s anger. To be able to cope with another’s anger, winners know that they first have the sense of temperance. A winner sees another person’s anger as merely another barrier to be overcome; a loser wants to use it as an excuse for losing control of himself.
If you automatically respond with anger to someone who’s angry at you, this means that anyone can seize control of your life simply by showing anger.
8 simple and effective methods of controlling your temper
- Laugh it off is much better than ignoring another person’s anger. Acknowledge the other person’s anger quickly. Listen very well or pay close attention to angry people and tell them that you realize how angry they are.
- Make it plain that you’re concerned
- Don’t hurry them. Be patient in letting them get it all out. Never try to shut them up as well. Listen. In many cases it is all you can do, all you have to do.
- Keep calm.
- Ask questions. Aiming to discover the specific things that should be done to remove or correct the cause of the other person’s anger. It takes great patience I known
- Get them talking about solutions.
- Agree on a solution
- Set a realistic time frame that you’re sure you can handle. The successful way is to meet problems today, not postpone them until they’re larger tomorrow.